Sunday, August 01, 2004

We had a busy day at the Registry of Deeds on Friday (July 30), recording more than 800 documents. Numbers like that were routine last summer, but this year, we're often lucky to break 300 documents in a day. A couple of things combined to cause this unusual spike in our volume. It was a Friday and the last work day of the month (which is almost always the busiest day of the month). The Democratic Convention probably played a role, too. During the rest of the week, Monday to Thursday, the registry was deserted, suggesting that many avoided scheduling anything during the convention. One thing that did not contribute to the increase was signs of new life in the refinancing market. That's just not happening, although sales continue to be strong. On another note, the records search portion of our website was down for part of this weekend. This happens more often than it should. Our provider, ACS, just can't seem to figure out what causes these periodic outages of the website. While I appreciate your patience, I need your help. As soon as you detect an outage with the website, please send me an email. I'll use your emails as evidence to try to force better service (or maybe a more reliable service provider).

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